During every full service we remove the covers and clean out all lint, fuzz, broken needle bits, pins, and every other foreign object not meant to behind the covers. We remove the old grease and oil and replace it with BERNINA oil and grease. We also perform all the service checks to make sure your machine is running smoothly. If the machine is an electronic model, we will check the firmware version, and if it requires an update, we will complete that for you (BERNINA and bernette Machines only.)

We aim to get machines ready for pickup by the owner as quickly as possible.

A full service or a repair where there are issues or parts required may take three to four weeks, depending on workshop volume.

If you are coming in from out of Whangarei district or absolutely cannot be without your machine while it is with us, call us and schedule an appointment (The timing of a scheduled appointment will depend on the current workload and day, but will be in line with the current wait time.)

At BERNINA Palmerston North we proudly offer on-site machine servicing and repairs with Fred, our in-house machine technician. Yes, we service all sewing machine brands.

BERNINA Palmerston North in-house sewing machine specialist, Fred is the only fully certified BERNINA and bernette technician in Palmerston North – keeping your sewing machine or overlocker in optimum condition.

Here at BERNINA Palmerston North we naturally specialise in BERNINA Sewing Machines, but we are happy to service all makes, models and ages of sewing machines for our customers.

So, whether you have a Pfaff or a Singer, a Brother or a Husqvarna, we will keep your machine operating at optimum condition

Machines we service include:

BERNINA
bernette
Janome
Brother
Pfaff
Husqvarna
Singer
If you don’t see your brand above, don’t worry – give us a call and we are more than likely going to be able to assist!

We are proud BERNINA approved exclusive stockists. We, as such, not only sell, stock and teach on BERNINA Sewing Machines, we believe BERNINA are the best machines on the market due to their ease and comprehensive build quality as well as functionality.

As such we only source manufacturer parts for BERNINA and bernette machines. We are not able to source manufacturer parts for any other brand machines.

To support regular maintenance of sewing machines and overlockers BERNINA Palmerston North provides Gold, Silver and casual categories within our pricing structure.